Privacy Policy

At Reload Footwear, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and payment details provided during registration or checkout.
• Browsing Information: Your IP address, browser type, device information, and browsing behavior on our site.
• Cookies: We use cookies to improve your browsing experience and personalize your interaction with our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and deliver your orders.
• To provide customer support and respond to inquiries.
• To send updates about new products, offers, or promotions (only with your consent).
• To improve our website, services, and user experience.

3. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except:

• Service Providers: Payment gateways, shipping companies, and other third-party services required to complete your transactions.
• Legal Requirements: If required by law to protect the rights, safety, or property of Reload Footwear or others.

4. Data Security

We implement strict security measures to protect your personal information. This includes encryption, secure servers, and regular monitoring of our systems. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies Policy

Cookies help us analyze site traffic and improve your experience. You can disable cookies in your browser settings, but some features of our website may not function properly.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information stored with us.
• Opt out of receiving promotional emails by unsubscribing.
• Contact us for any concerns regarding the handling of your data.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before engaging with them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date, so please review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +977-9851218806
• Address: Reload Footwear, Kathmandu, Nepal